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What AI assistants tell your buyer about your reviews
Before a buyer opens G2 they ask an assistant. Reviewscope asks three of them twice — once without naming a single platform, once naming all twelve — and shows what came back, including the ratings they made up.
# Own page
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# ChatGPT
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# Claude
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# Gemini
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# Reading
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Why ask an assistant about reviews at all
A buyer comparing tools used to open two review sites and read. Now a growing share of them asks an assistant first, and what they hear is a summary of reviews rather than the reviews: a platform name, sometimes a score, delivered in the same confident register as everything else. Whether that summary resembles your reputation is a question about the assistant, not about the platform.
That question splits cleanly in two, which is why this tool asks twice. Without a platform named, an assistant reveals which sources it reaches for on its own — the ones that will reach your buyer unprompted. With every platform named, it reveals something else: how willing it is to produce a number it does not have. The second half is a probe by design, and a rating it invents for a platform that has no such page is the clearest finding here.
Neither half is a rating source, and this page never pretends otherwise. What a platform actually scores you is on that platform, and it belongs to them. What an assistant says you score is a different fact about a different system — and it is the one your buyer meets first.
How to read the three tables
Each answers a different question, and none of them answers what your rating is.
- Unprompted
- Which platforms an assistant names with no prompting. A platform cited by all three is part of your reputation whether or not you maintain a profile there; a platform cited by none is one your buyer will not hear about from an assistant.
- When asked
- What each assistant claims once every platform is named to it. Read the count under the column before the cells: an assistant that produced eleven numbers out of twelve has told you more about itself than about you.
- Invented
- A score attached to a platform nobody can find. One of these makes every other number in that assistant's column a claim to discount — and unlike everything else on the page, it is a thing we established rather than repeated.
What this tool will not do
- It never states a rating for your brand. Not an average, not a best guess, not a figure gathered from the assistants and presented as yours.
- It reads no platform's own numbers. G2's, Capterra's, Trustpilot's and the rest are theirs, and taking them would break their terms — so every number here is an assistant's sentence, shown as one.
- It calls one thing false: a rating for a platform that does not exist. Everything else an assistant said is shown unchecked, and labelled unchecked.
- It reports what it covered. Twelve platforms, three assistants, six questions — and when a list is cut, the count of what was left out is on the screen.
Questions
Why not just read my G2 or Capterra rating directly?
Because those numbers are not ours to take. Capterra, GetApp, Software Advice and Gartner Peer Insights publish no API and their terms forbid scraping; TrustRadius's API is for the vendor being reviewed; Clutch and GoodFirms hand out widgets to the profile owner. Trustpilot and G2 both have programmes that need an agreement nobody has signed on our side. So the tool measures the layer we can measure honestly — the assistant — and says plainly which platforms are unreadable and why.
How do you know a platform an assistant named does not exist?
Three lists and one hard condition. A name is checked against the twelve platforms we ask about, then against a list of real review sites we do not ask about, then against a list of things that are not review platforms at all — Reddit, an analyst house, a search engine. What survives all three is only reported when it arrived with a rating attached and sat where a platform sits in the sentence. A name with no number beside it is never called invented.
Is a rating an assistant remembers my real rating?
No, and the page will not let itself be read that way. An assistant is repeating a number from training data of unknown age, or producing one that fits the shape of an answer. Even when it happens to be right we cannot show that it is right, so the number stays inside a quotation with the assistant's name on it.
What does a run cost me?
One of a small number of probes per visitor per time window, and no account. Six questions go out — two to each of three assistants — and they go out together, so a run takes about as long as one question. A brand somebody read this week is replayed from the stored reading, dated, and costs nothing at all.
The same questions, out loud
SpokenHow people actually ask this, and what the honest answer is.
Because a named platform invites a plausible number, and a plausible number is what you get. Run the probe: if the same assistant also produces a score for a platform that does not exist, you are looking at a habit rather than a fact about you, and that is the thing to say when somebody forwards you the screenshot.
A customer sent a screenshot of an assistant quoting a rating nobody recognises.Start from the unprompted table rather than from the platform's sales deck. A site all three assistants reach for on their own is already reaching your buyer; a site none of them mentions may still be worth a profile, but it will not be what an assistant repeats.
Deciding where a limited reviews budget goes this quarter.The two are not connected as tightly as they feel. An assistant's summary comes from what it absorbed, not from today's average, and it may not name your best platform at all. The unprompted table shows which sources it is drawing on, which is where a good rating has to be before it can be repeated.
A strong score on one platform and a flat answer from the assistant.Words on this page
- Hallucination
- A confident statement a model produces that has no source behind it. A rating for a review platform that does not exist is the cleanest example there is: the shape of the answer is right and the referent is missing.
- Brand mention
- An assistant naming a company in an answer. Counted here per platform rather than per answer, because being named beside G2 and being named beside a site nobody has heard of are different facts.
- AI visibility
- How much of what an assistant says about a market includes you. Reputation is one slice of it, and the slice a buyer reaches last before deciding.